What customers say about us?
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Angga Kencana Lim & Tan Venisia Dewi
MalaysiaI have a breathtaking tour experience the amazing Guilin with my son, I’ve been dreaming to travel around such lovely place in all my life, together with my son, we had unforgettable memory of spending every moment in Guilin. Thanks so much for China Expedition Tour work team, we had fabulous time. And our tour guide is also awesome and knowledgeable.On top of Yao Mountain we overlooked the whole Guilin city, green hills and clear water around, Guilin has its unique sight in spring, we felt so pleased when getting so closed nature. Daxu is the old town with local folk style, it reminded me a lot of the past time, that’s funny, and my son said he’d love to travel through time and experience a special moment with local people. LOL.I would like to recommend my friend in Malaysia to travel around China especially Guilin with help of China Expedition Tour. They would plan the best trip for you.
Date of experience: 02/04/2017-03/04/2017 -
Elaine
the U.SHi,Dear Carina.We just returned from the Canada after an extended holiday. I am not in the habit of filling in those feedback forms but I feel your company certainly deserves some feedback during our stay in your country.
we definitely have a wonderful time in China.I must compliment you on the organization of our tour both in China. Everything is arragned so perfectly.
The guides and drivers were all polite, punctual and obliging.We enjoyed each dining experience and they are so delicious.We love Chinese food, especially Dumpling Banquet in Xi'an and Peking duck in Beijing.The hotels are comfortable and tidy.
We would highly recommend your company and indeed we have done so to our friends and family both in the US and Canada.
I am happy for you to use these compliments on your website but I do not want my email address given.once again, thank you for a fabulous experience.
Best Regards,
Elaine
Date of experience: 08/08/2013-22/09/2013 -
Leon
USAWe just wanted to drop a note here to say what a fantastic time we had in China with China Expedition Tours! All the guides were superb. Especially Sunny in Guilin. He was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of. Thank you so much for the recommendation of The Aroma Tea House in downtown Guilin. It was very beautiful by the lake, we really enjoyed our stay there. Our Beijing guide spoke wonderful English, he was very kind, helpful and extremely polite, we have fond memories of him as our guide. We had so much fun on this trip. Thank you again China Expedition Tours!
Date of experience: 10/07/2019-31/07/2019 -
Naila Hussain
CanadaHi, Monica, we just came back home and still in jetlag. We enjoyed our tour, the guide was very nice, his english was very good and the driver was also very nice. They were on time at the hotel. We enjoyed the lunch at the jade factory resturant. The food was very tasty , according to our liking. The only thing I would suggest that I wish some one had called us a day before at our hotel and confirm, because I tried to call the the phone # on the papers, but due to holiday no one answered. I was not sure if some one will show up in the morning. The adress you gave me in Chinese writing was very helpful.
Naila
Date of experience: 05/10/2015-05/10/2015 -
Todd A Hall
the U.SHi,Monica,
The trip was awesome!Every guide was an excellent ambassador for their city every place except for Guangzhou . Our guide, Louis, didn't take us to the tower there. I thought it was included with our tour...but I didn't question him. Also the hotel was not in a fun location and a bit unsettling.
So overall, we had a great time with Randy, Rock, Ruby, Tiger and Ann. While in Guilin, Tiger thought we were not having fun because of the rain; actually that made it more fun and gives us a fun story to share with friends, but I think that is why we didn't meet you.
Can you do us a favor and give Tiger this email address, we would love to thank him more!
Thanks and keep smiling!
Todd and Tom
Date of experience: 16/05/2017-03/06/2017 -
Richard and Sylvia
BritishAfter looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
We have friends in Beijing and so started and ended our trip with them.
She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.
There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.
Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.
Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!
Coffee in China generally doesn't seem very good (apart from at the large American chains).
The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.
The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.
The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.
The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.
Many thanks to Monica for arranging this memorable holiday.
Date of experience: 01/09/2017-13/09/2017
