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What customers say about us?

  • Nick Dunn
    British

     We had a really good day, and enjoyed the tour. Our guide was friendly and knowledgeable. For me, the best part of the day was actually when we took a open sided car and drove around the countryside around Yangshou. It might be worth incorporating this into the tour? My only negative feedback was the food on the boat wasn’t great, although I know that your company don’t manage the boat directly.  I don’t know if there are any boats that don’t have food, as it might be worth not eating, and letting people eat in the town when they arrive?

    Anyway, in general the day was great. We all really enjoyed it.

    Thanks,

    Nick

    Date of experience: 27/04/2017-27/04/2017
  • Earl
    U.K.

    The quality of the trips was generally good. The best experience was hiking on the Great Wall in Beijing. All guides were professional, service oriented and well trained. All guides had a fairly good command of English, some better, some less. The normal communication went well. We were very much pleased with Alex, our guide in Shanghai, who gave us very useful and to the point information. We very much appreciated his great sense of humor. All cars were clean and the drivers were always punctual and did their best to bring us safely to the visit sites. The whole trip was extremely well organized. Everything went smoothly without incidents and we are fully satisfied with the organization provided by CET. Best regards,

    Date of experience: 04/09/2016-01/11/2016
  • Sarah & Gary
    the U.S

    Guilin is a perfect destination for a great time with my family. Nice van, perfect boat and friendly guide. We did enjoy our stay in Guilin with CET.

    Sarah & Gary04.jpg

    Date of experience: 29/03/2018-31/03/2018
  • Naila Hussain
    Canada

    Hi, Monica, we just came back home and still in jetlag.  We enjoyed our tour, the guide was very nice, his english was very good and the driver was also very nice. They were on time at the hotel. We enjoyed the lunch at the jade factory resturant. The food was very tasty , according to our liking. The only thing I would suggest that I wish some one had called us a day before at our hotel  and confirm, because I tried to call the the phone # on the papers, but due to holiday no one answered. I was not sure if some one will show up in the morning. The adress you gave me in Chinese writing was very helpful. 

     Naila

    Naila Hussain02.jpg  

    Date of experience: 05/10/2015-05/10/2015
  • Reg Dewhurst
    Australia

    Hi Monica.The tour went very well and as I said to Helen.we can never prepare a tour in China so we will be looking  to another 4 or 5 cities to do next time with you help. lease note that what I say below is not critical but for you to give some thought to.

    Beijing:Guide Rock was good in so much as picking us up and listening to what we asked of him in information. He could have been more forward  in pointing out things of interest without us having to ask as I think that is his job and he should be constantly pointing out things of interest for but he spent majority of time talking to the driver  (about what we do not know as it was Chinese)    
          
    Xian:Grace was very good and we learnt so much. The hotel was the best I have
    been in for a long time. My previous 2 visits the hotels were in the centre and only average.

    Guilin:Lizzie kept us informed and entertained. I think  the rice fields tour should be included in your tours as they really enjoyed it.The better rice field tour I have been on twice was unavailable due to road works.
    Shanghai:Guilie was good but could do a little more talking about matters of interest.I think one water town visit is enough as the 2nd is virtually the same as the first.There must be other items of interest in such a large city.

    Thanks again for your interest in our discussion and ging them an insight into China.Best wishes to Alex and the future for the company.
              
    Reg

    Reg Dewhurst02.jpg

    Date of experience: 19/05/2017-31/05/2017
  • Enzo Esposito
    Italy

    Our guide speak wonderful English, he's very kind, helpful and extremely polite, we have fond memories of him as our guide in Guilin. The Aroma Tea House is very beautiful by the lake,we really enjoy it.Anyway, we had so much fun on this trip!!

    Enzo Esposito02.jpg

    Date of experience: 19/04/2018-21/04/2018

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