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What customers say about us?

We believe that hearing directly from those who've experienced our private China tours is the best way to understand what we offer. It's not just about seeing the sights; it's about the whole journey, from planning to execution. We value all feedback and use it to constantly improve our tours.

  • Richard and Sylvia
    Richard and Sylvia
    British

    After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
    We have friends in Beijing and so started and ended our trip with them.
    She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
    We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
    The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).

    We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.

    There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.

    Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.

    Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!

    Coffee in China generally doesn't seem very good (apart from at the large American chains).

    The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.

    The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.

    The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.

    The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.

    Many thanks to Monica for arranging this memorable holiday.

    Date of experience: 01/09/2017-13/09/2017
  • Aurelia e Mario Bignami
    Aurelia e Mario Bignami
    Italy

    Dear Mrs. Chanel,

    We were really pleased with the whole trip that You organised for us.

    All aspects were studied very well and we had the opportunity to see beautiful landscapes and to know and love China. All the guides were good and prepared; we remember with special affection Nancy that we had in Shangri-la and who really loved us.

    Nancy anticipated of one day the visit to the Jade Mountain Snow and in this way we could see the spectacle of minorities that will not forget for life.

    The visits to Guillin were exceptional and Lizzie was really good at explaining. The rice fields of Longji were an exciting experience because they are the demonstration of the secular ability of the Chinese people to adapt to the environment even in the most difficult areas.

    The dinner at Your house was a demonstration of friendship that we will not forget and we wish you every luck for your Husband and for Your very good and polite daughter.

    Shanghai was amazing and Luisa guided us with great advice in a huge but extraordinarily friendly and organized city.

    My wife who speaks very little English has always found herself at ease; all the accommodations we tried were well above European standards and especially made us appreciate the China of small villages and ordinary people.

    We gave Your references to all our friends and our 3 daughters encouraging everyone to live this experience because in fact we know little here in Europe of the reality of this great country and only through direct experience is possible to understand a civilisation that thousands of years of history and much to teach us.

    We hope to come again and visit the center and north of China that surely reserve us new reasons for wonder and joy.

    Dear Mrs Chanel,

    Still many thanks for everything You have done for us.

    Aurelia e Mario Bignami

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    Date of experience: 01/11/2024-14/11/2024
  • Leon
    Leon
    USA

    We just wanted to drop a note here to say what a fantastic time we had in China with China Expedition Tours! All the guides were superb. Especially Sunny in Guilin. He was an amazing guide - Knowledgeable, friendly, and a true pleasure to be in the company of. Thank you so much for the recommendation of The Aroma Tea House in downtown Guilin. It was very beautiful by the lake, we really enjoyed our stay there. Our Beijing guide spoke wonderful English, he was very kind, helpful and extremely polite, we have fond memories of him as our guide. We had so much fun on this trip. Thank you again China Expedition Tours!

    Date of experience: 10/07/2019-31/07/2019
  • yangg99
    yangg99
    Melbourne

    The paradise you don't want to miss! Alex, I envy you! you live in this beautiful place! and everyone comes here would be so relaxed and happy! Alex has made us feel safe, relaxed, and truly enjoyed the China tour! Alex has great communication skills, fun to talk to, full of knowledge, stories to tell! We recommend Alex to everyone who would appreciate the beauty of Guiling, Yang shuo and China!

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    Date of experience: 2024-01-15
  • Erikas Petrikas & Ilona Petrikiene
    Erikas Petrikas & Ilona Petrikiene
    Lithuania

    We had wonderful time traveling around Guilin, just as my wife said, Guilin was such fascinated place that we would love to spend the rest of our life there, green hills and clear waters ,friendly people and beautiful scenery, it is just so perfect. Planed by China Expedition Tour, we discovered marvelous the Longsheng rice terraces, splendid project of wisdom. And Li River cruise was also amazing, Elephant Trunk Hill is full of history and we can not help to take photos there in memory of such lovely place. And story about Fubo Hill is compelling, our guide is humorous, she shared with us funny story without reservation, we spend pleased moment with each other, I just say she is so great. China Expedition Tour is so helpful and professional, we gonna miss their work team and miss Guilin, such pretty city.

    Date of experience: 19/03/2017-22/03/2017
  • students corps
    students corps
    the U.S

    Alex Guan did an awesome job of putting together a fun itinerary for me and my friends, and at a great price at that. While I was there I felt like I had an authentic Chinese experience, which was a blast! My favorite city was Guilin, which is Alex's hometown. It was simply breathtaking! I would definitely use Alex again, and would recommend him to anyone else thinking about doing a tour of China!

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    Date of experience: 10/10/2016-29/10/2016

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