China Family Tours

10Tours

What customers say about us?

  • Richard and Sylvia
    British

    After looking at trip advisor, we picked 3 China based travel agencies who we thought might be able to plan a tour of the area around Beijing. One agency suggested factory tours from the outset whilst another was fairly insistent that we travel overnight by train, but Monica proved to be thoughtful and flexible.
    We have friends in Beijing and so started and ended our trip with them.
    She suggested a day trip to the Great Wall from Beijing plus a tour of Pingyao, Xi'an and Luoyang with 3 bullet train journeys and one plane flight.
    We decided not to go with a couple of her suggestions, but she was comfortable with that and re-jigged the trips to suit.
    The actual guides provided are generally contractors who can work for several agencies depending on the work available. But the choice of which guides to employ still falls on the travel agency (and availability).

    We were also very happy with our guides "Nelson" in Pingyao/Taiyuan, "Grace" in Xi'an and "Frank" in Luoyang as well as the drivers. They all turned up flawlessly on time for every appointment, helped us order lunch and always seemed happy.

    There appear to be one or two 'scams' running with guides taking commission on purchases made. But having ordered an evening dance show + meal at our hotel "Grand New World" our guide in Xi'an certainly earned what ever commission she got by making sure that my meal contained no sugar or MSG/Soy Sauce.

    Chinese drivers seem to learn to all drive at the Kamikaze school of motoring, but the drivers in Pingyao, Xi'an and Luoyang (Frank did his own driving) (also contracted but independently of the guides) did a good job of not frightening us too much.

    Chinese cyclists and motor cyclists don't even follow the correct direction of flow and often drive on the wrong side of the road. Chinese drivers hoot constantly if they want to overtake and can't quite squeeze by!

    Coffee in China generally doesn't seem very good (apart from at the large American chains).

    The Tian yuan kui hostel in Pingyao is an interesting mixture of traditional and modern. The staff were extremely lovely and the food was tasty. The hundreds of recommendations on A3 sheets on the wall in English, French, Italian, Spanish and other languages were also testament to that.

    The Grand New World hotel in Xi'an was a slice of America transported to China. Service was slightly variable. E.g. I had to go to 3 receptionists in order to find the one who was allowed to do checkouts. English from staff was variable though usually adequate.

    The Peony Hotel in Luoyang was also like a slice of America. Our safe would not work as it had no batteries in it. We struggled with language problems for about half an hour to get 4 new batteries to fit into it and then to get the Chinese maintenance lady to fit them right way round.

    The manager agreed a special picnic lunch for our train journey, but I ended up having to explain to francophone Chinese tour guide in French what we needed! But I guess episodes like this make a tour more interesting.

    Many thanks to Monica for arranging this memorable holiday.

    Date of experience: 01/09/2017-13/09/2017
  • Bob
    Australia

    My wife and I brought eight college students to China for two weeks in January. I was a little hesitant to use a Chinese tour company, but Alex Guan provided a better itinerary at a better price than anyone else. He also answered all email queries immediately. The tour went off without a hitch. Alex accompanied us to ensure everything went smoothly, and he had arranged excellent guides and drivers in every city (Beijing, Xi'an, Guilin, Yangshuo, Hangzhou, and Shanghai). The hotels exceeded our expectations, and the meals he had arranged were superb. On top of all that, Alex is a great guy who we all really enjoyed getting to know. I have no hesitation in whole-heartedly recommending China Expedition Tours and Alex Guan!

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    Date of experience: 05/01/2017-18/01/2017
  • Laura Wittig
    Honolulu, Hawaii, USA

    Dear Cici,
    I cannot thank you enough for all of your coordination for our trip in Guilin. Mandy and I thoroughly enjoyed Alex Guan, tour guide, and Mr. Jong (the driver). Alex also has a good command of the English language and a good sense of humor. Alex was very attentive, punctual and could easily resolve whatever issue we brought up. I would highly recommend Alex for any tour. He wondered why he wasn’t our guide on Monday at the orphanage and I told him that for some reason a Linn from BLAS got involved for that arrangement and I thought she was with the government in order to get us into the orphanage. Alex told us to call him if there were any problems.

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    Date of experience: 25/06/2012-11/07/2012
  • Jenny and Bevan
    Australia

    We had an amazing trip, thank you so much for all your hard work in putting together our itinerary. All the guides were wonderful and their knowledge was incredible. They could not do enough for us and were always punctual, polite and fun.The hotels were very well chosen, great locations, rooms were beautiful and food was abundant.

    We even had an upgrade on arrival in Bejing which was a lovely way to start our holiday.  By the time Peter had finished with us in Bejing, I think I knew all there was to know about the Emperors and Dynasties. What would have helped would have been a “Time Line” brochure, so we could refer to which period was being talked about and where each Emperor fit in as there was so much to remember. Although we had a very full itinerary, I would have liked to see the Silk Road Markets in Bejing, I hear they are very interesting.The terracotta Soldiers in Xien were far more impressive than I had thought they would be. Grace was such a lovely Guide and obviously very proud of her job and what she has to show her guests.While we were in Guilin Amber suggested we take the chair lift to the top of a mountain and view Guilin from there.  I am so glad we did, it was amazing.

    Bevan came back down on the chairlift and I decided to take the louge with Amber, it was so much fun, even for someone my age (54).As we were a little early for the acrobatic show in Shanghai, Colin very kindly took us to a wonderful shopping precinct close by to the theatre, this was very much appreciated and I believe should be added to the itinerary. Colin also suggested we take the night cruise which we loved, Shangahi is so beautiful at night and what a great way to see it. The “Mag Lev” train to the airport was fantastic, my husband had always wanted to do this and was not disappointed, I think this should be offered as an extra when selling Shanghai.

    All our drivers were fantastic. We felt safe at all times even though the traffic in China was very different to what we are used to. The only thing that would
    have been nice was to return to a cool vehicle, although this was not always possible I am sure.

    The only thing that I was sometimes disappointed with was the choice of lunch venues. We chose your company because it was for small groups or in our case, only two people, and in some places we were in large dining rooms with large groups of tourists. I am sure these places are chosen for their locations and the food which was served which was wonderful.
     
    We had a most wonderful holiday and I will most certainly recommend China Expedition Tours to everyone.  I do hope we can visit China again very soon.
     
    Kindest regards
    Jenny and Bevan 

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    Date of experience: 19/08/2017-03/09/2017
  • Reg Dewhurst
    Australia

    Hi Monica.The tour went very well and as I said to Helen.we can never prepare a tour in China so we will be looking  to another 4 or 5 cities to do next time with you help. lease note that what I say below is not critical but for you to give some thought to.

    Beijing:Guide Rock was good in so much as picking us up and listening to what we asked of him in information. He could have been more forward  in pointing out things of interest without us having to ask as I think that is his job and he should be constantly pointing out things of interest for but he spent majority of time talking to the driver  (about what we do not know as it was Chinese)    
          
    Xian:Grace was very good and we learnt so much. The hotel was the best I have
    been in for a long time. My previous 2 visits the hotels were in the centre and only average.

    Guilin:Lizzie kept us informed and entertained. I think  the rice fields tour should be included in your tours as they really enjoyed it.The better rice field tour I have been on twice was unavailable due to road works.
    Shanghai:Guilie was good but could do a little more talking about matters of interest.I think one water town visit is enough as the 2nd is virtually the same as the first.There must be other items of interest in such a large city.

    Thanks again for your interest in our discussion and ging them an insight into China.Best wishes to Alex and the future for the company.
              
    Reg

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    Date of experience: 19/05/2017-31/05/2017
  • Gavin
    Ireland

    Dear , We happily got the flexible individual tour we wanted. The reason we paid extra money to tour as a small family was the expectation that each guide would to be able to be flexible to meet our individual needs and interests. We could not be happier with the delivery of CET and each of their city guides. They met and exceeded our standards consistently. We spent the most time with your guides. The visit to the wall including the bike ride was enjoyed by all. The Li river cruise is simply outstanding and memorable. The drive through the country side in open air bus was a hit. Thanks,

    Date of experience: 11/09/2016-17/10/2016

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